Efimova, L. (2009). Weblog as a personal thinking space. In: HT’09: Proceedings of the twentieth ACM conference on hypertext and hypermedia, June 2009. New York: ACM. DOI=10.1145/1557914.1557963 (.pdf)

See on Slideshare: Weblog as a personal thinking space

• #ht09: some thoughts on hypertext
• Blogging for myself or for others?
• 6 years of blogging

Another piece from my dissertation that might be interesting by itself. In the study of my logging practices (Chapter 3) I looked at my weblog from two perspectives: focusing on its uses as a personal knowledge base (using insights from the research on personal information management to identify those) and the ways it supports the process of growing ideas over time (awareness and articulation, sense-making and turning them into a product). The table below matches those, summarising how different stages of idea development are supported by the activities around the weblog content: low-threshold creation of entries; a flexible and personally meaningful way to organise and maintain them; opportunities to retrieve, reuse and analyse blog content, and to engage with others around it.

In case you need a proper citation – this is a slight variation of the table that appears in my dissertation (p.87) and HT09 paper (p.296).

• What to publish to start collaboration
• Time to reflect: my uses of weblog
• Blogging about disabilities

In case you are reviewing the chapter on blogging PhD ideas – below is the part missing in the discussion section of the draft (as a bonus you can see how the post from yesterday turned into something more academic :)

***

While study of a single blogger is not representative for all knowledge workers who blog, the findings presented in this chapter correspond to personal accounts of other bloggers discussing uses of their weblogs for organising own thinking (Doctorow, 2002; Halavais, 2006; Mortensen & Walker, 2002; Pollard, 2003), publications discussing how weblogs could be used that way (Edmonds, Blustein, & Turnbull, 2004; Paquet, 2002; Peña-López, 2007; Todoroki, Konishi, & Inoue, 2006) or how contextual factors shape blogging in an organisational environment (Walker, 2006). Studies of work-related blogging suggest that weblogs serve as a ‘trigger to elicit passion for knowledge’ (Kaiser, Müller-Seitz, Lopes, & Pina e Cunha, 2007) and are used as a reference archive to support working on a document (Carter, 2005) by knowledge workers in other settings, however they do not provide an in-depth view of the activities behind those uses.

The literature on personal information management allows comparing the findings to existing research at a more granular level. The synergies between using weblog to collect and organising ideas and uses of those in supporting specific tasks are similar to those described by Erickson (Erickson, 1996) in the case of personal electronic notebook. The possibility of a feedback in a case of a weblog provides an additional motivation to contribute, however, writing in public also results in limitations on what could be written that do not exist in a case of a personal tool.

Although at the first sight using weblog as an online knowledge base calls for comparison with digital collections created by other tools, I find more parallels with the studies that look at information represented by the paper artefacts on desks and in personal archives (Bondarenko & Janssen, 2005; Kaye et al., 2006; Kidd, 1994; Whittaker & Hirschberg, 2001).

For example, the type of information included into my weblog and the role it plays in developing ideas echoes the discussion of the role of the paper on the desks to support knowledge work in the study by Kidd (1994). According to this study, spatial layout of papers in the office serves as a holding pattern for the ideas that knowledge workers “cannot yet categorise or even decide how they might use”, as a primitive language that reflects models of the world still being constructed, as contextual cues to recover the state of their thought after an interruption and as demonstrable output of the progress (Kidd, 1994, pp. 187-188).

Not being tied to specific tasks and bounded by expectations and format of a bigger document, my weblog allows including dormant information and capturing ideas under construction. Flexible categorisation provides a way to replicate the spatial arrangement of documents on a desk: chronological archives, tags and links allow “piling” entries together and indicating relations between parts of emergent mental structures. While contextual cues around a weblog post do not support returning to an interrupted task in a way as the layout of papers on a desk does, they play similar role helping to recover a state of mind at the moment of writing the post, which is useful when returning to an idea that has been “parked” for a while.

Finally, the public nature of weblog gives others an idea of the work in progress similar to the papers on one’s office desk. In that respect, a weblog bears more similarity to one’s office room than to one’s digital spaces: as a personal space that others could visit as guests, weblog serves social functions of sharing resources, building a legacy and impression management similar to the paper archives (Kaye et al., 2006).

While existing publications and feedback on this study from other bloggers suggest that more bloggers use their weblogs to organise and develop their thinking, more research is needed to explore frequencies of those uses and the conditions stimulating them. In that respect, the view of blogging as an experience of flow states (Kaiser et al., 2007) provides an intriguing starting point.

A particularly interesting research direction would be exploring connections between a task at hand and specific blogging episodes: how much and in what cases blogging is used to “park ideas” and when it directly contributes to one’s work on the task. Since those connections are too infrequent for an observation and difficult to reconstruct from memory or content of a weblog post, the best results are likely to be acquired in a diary study (for example, by inviting a blogger to fill in post-specific questionnaire immediately after publishing a post, as in Carter, 2005).

The connection between the functionalities of weblog technologies and their uses for personal information management needs further examination. The similarity between the roles of weblog to support my work and those of paper collections in other studies indicate a need to explore the affordances of weblog technologies from PIM perspective and possibilities of learning from blogging when designing other tools. Finally, the potential for learning from information accumulated in one’s weblog calls for a development of tools allowing to explore patterns in those traces that aimed at bloggers themselves (supporting what Pousman, Stasko, & Mateas, 2007, call casual information visualisation).

References

• Weblog research in Dortmund University and problems with weblog research
• Blogging practices, episodes and uses
• MIT weblog survey

Thanks to a colleague I went rereading the paper I now automatically cite in my PhD work – Alison Kidd’s The marks are on the knowledge worker. Between other things she talks about the importance of the spatial layout and materials for knowledge workers, discussing a number of roles that the mess of papers plays.

What I find striking is the parallel between those roles of the paper spatial arrangement and my uses of the weblog.

As a holding pattern

It seems that knowledge workers use physical space, such a as desks or floors, as a temporary holding pattern for inputs and ideas which they cannot yet categorise or even decide how they might use [12]. Filing is uncomfortable for the because they cannot reliably say when they will want to use a particular piece of information or to which of their future outputs it will relate (p.187)

Weblog provides as much structure as I want to. Posts that are easy to categorise get “filed” into specific tags and categories, but the rest is just “piled” in the chronological archives with fuzzy or no tags and may be some linking. What is nice compared to the paper that a post can sit in multiple piles (and files) for the same time (see Whittaker & Hirschberg, 2001, for more on piling and filing).

As a primitive language

It also seems that knowledge workers may use pieces of paper or the marks on them as a material correlate of a model of the world which they are in the process of constructing in their heads. (pp.187-188)

All those “thinking in progress” posts, fuzzy tags and linking often represent bigger emergent structures that are not ready to be articulated as a whole.

As contextual cues

The layout of physical materials on their desk gives them powerful and immediate contextual cues to recover a complex set of threads [...] (p.188)

With weblog is different: these cues (context in the text, links and tags) are not those to recover a  state of mind before before an interruption, but rather at the moment of writing the post. However, it plays similar function, allowing to get back to a task at hand at a particular moment.

As demonstrable output

Piles of papers on desks are also important as tangible objects to which workers can point to show others how much progress they have made. (p.188)

Well, this should work if you can get those who evaluate your work to read your weblog :) But in any case, for everyone else it does show the thinking in progress (see also Kaye et al, 2006 on the roles that archives play).

• Blogging PhD ideas chapter: missing piece of the discussion section
• HT09: Weblog as a personal thinking space
• Matching activities supported by a weblog to different stages of idea development

I did an internal talk today, trying to put in a coherent story some results from two studies and emergent ideas about conclusions for my dissertation. I’m not extremely happy with what came out of it, but in case someone wants it – it’s at Slideshare.

Some comments on the stuff covered:

• Study 1 is an analysis of my own blogging practices as related to the development of ideas for the PhD dissertation. It’s an autoethnography that uses my weblog as an input to reconstruct my uses of weblog as a personal knowledge base and as a tool to support process of idea development from early stages to final products. Lots of unsorted background reading is in PhD/Chapter 3 category.
• Study 2 is an analysis of 6320 posts of 34 KM blogs in 2004. The visuals don’t make that much sense without an explanation, which is too complicated to write here. Some background is at:
  • Weblog conversations revisited: an introduction
  • Weblog conversations revisited: is there more than one?
  • Weblog conversations revisited: conversations with self
  • Weblog conversations revisited: conversations with self vs. conversations with others
  • Weblog conversations: the big one
• The last part is an attempt to use ideas from the research about the conditions for emergent social processes in cities (background reading) to explain how satisfying personal interests results in social effects in the case of weblogs and other tools.

Both studies also exist as PhD chapter drafts that I can share with those really interested; final part will appear in some form in the conclusions of my dissertation, due end of the summer.

• BROG: blog research, visualisations & sushi
• Weblog conversations revisited: is there more than one?
• On the role of theory