Passion at work: blogging practices of knowledge workers (my PhD dissertation)

[This is a working page – I may edit it and eventually add a printer-friendly version of my dissertation and specific chapters].

PhD coverEfimova, L. (2009). Passion at work: blogging practices of knowledge workers. Enschede, Netherlands: Novay.

Print: you can order a copy from Novay (it’s €25; scroll to the bottom for the instructions)

Download: 2,6 MB .pdf (the whole book), printer-friendly version to come.

Creative Commons License © 2009, Novay, The Netherlands. Some rights reserved. Except where otherwise noted “Passion at work: blogging practices of knowledge workers” by Lilia Efimova is licensed under the Creative Commons Attribution-Non-Commercial-Share Alike 3.0 Netherlands License.   Permissions beyond the scope of this license may be available at copyright@novay.nl

ISSN (print) 1877-8739; No. 024
ISSN (online) 1877-8747
ISBN 978-90-75176-77-3

Cover Photo: “A Topography of Woman“, work-in-progress. The artwork
and the photo are by Arlee Barr, a Canadian mixed media artist. The story about it is at PhD cover art.

Table of contents

Preface vii

Chapter 1. Introduction 1
1.1 Blogging in knowledge-intensive environments 2
1.2 Understanding knowledge work 7
1.3 Research overview 13

Chapter 2. Research approach 17
2.1 Interpretive qualitative research 18
2.2 Researching weblogs: artefacts and practices 19
2.3 Research choices: methods, participation, writing, ethics 26
2.4 Judging quality 38

Chapter 3. Blogging PhD ideas 47
3.1 Useful lenses: PIM, GTD and advice on writing 48
3.2 Research approach 51
3.3 Results: the weblog as a personal knowledge base 57
3.4 Results: from early insights to a dissertation 65
3.5 Results: dealing with challenges around blogging 76
3.6 Discussion 86

Chapter 4. Conversations between KM bloggers 91
4.1 Weblogs as a conversational medium 91
4.2 Research approach 93
4.3 Study 1. The Actionable Sense conversation 100
4.4 Study 2. Conversations with self and others 110
4.5 Discussion 127

Chapter 5. Networking between KM bloggers 131
5.1 Networking practices of bloggers 132
5.2 Research approach 135
5.3 Participants and their networks 139
5.4 Results: networking practices 143
5.5 Results: challenges of weblog-mediated networking 156
5.6 Discussion 165

Chapter 6. Employee blogging at Microsoft 173
6.1 Employee blogging 173
6.2 Research approach 175
6.3 Blogging at Microsoft 179
6.4 Results: blogging practices of Microsoft employees 183
6.5 Results: tensions between personal and organisational perspectives 191
6.6 Discussion 199

Chapter 7. Integration 207
7.1 Blogging practices of knowledge workers 207 (blogged: short version, long version)
7.2 Ingredients for a theory: accidental brokering, artefact-based connections and edge zones 218
7.3 Implications for practice 227 (blogged: What pragmatists might want to know about blogging and Facilitating adoption of weblogs in knowledge-intensive environments
7.4 Looking back 233

Summary 239

Samenvatting 241

References 243

Curriculum Vitae 255

Tags: