Document management frustration
For one of the projects I have to work with document management system that makes me SO frustrated that I have to write it down (also to think about the arguments to change into something else :)
- there are no obvious permalinks (it's frame-based) and those you get via "open in the new window" are unreadable (including all all folder names in a hierarchy + file name)
- there are no version control - you can't just upload new version on the top of the old one; you need to create new file, mark old one as "old" or delete it to make clear that it's updates
- it's hierarchical - forget about tagging or adding a document to multiple folders
Not surprising that people send attachments by email :(
[Don't get me wrong - it looks really nice, has access rights, workflow support and million other things you want to have in a project, it's just not friendly to the basic tasks you want to do - add a document and let others know where to find it and what is its status.]
The worst thing is that it's partly my responsibility: being overloaded with things to finish before going to Microsoft this summer I gave up in the discussion and followed others' choice. I hope that it's not too late and politically feasible to work things out...