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Two bits saying a lot about archiving, search and retrieval. 1. Thanks to David Gammel for pointing out to the summary by Piers Young which I missed while travelling: Bad news I think... This is from: JAA Sillince, 1992, Literature searching with unclear objectives: a new approach using argumentation. On-line Review, 16 (6), 391-409. 2. John Moore: Neat little factoid from the ever-excellent newsletter of ecustomerserviceworld.Going to dig out both sources :)"Customers were ten times more likely to buy jams when only six varieties were on display as when there were twenty-four." More on: knowledge mapping usability
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This weblog is my learning diary. Sometimes I write about things related to my work, but the views expressed here are personal and do not necessarily reflect the views of my employer.
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