Knowledge worker paradox

I guess I’m part of the broader KM trend: writing about knowledge worker productivity :)

I wrote a story, Knowledge worker paradox, where I try to explain why “When it comes to knowledge workers, we pretty much hire smart people and leave them alone” (Davenport).

One sentence summary: organisations focus on things they can control and can measure, thus knowledge work is left to knowledge workers.

Please note:

1. My thinking was inspired by the iceberg metaphor used to describe informal learning and Jim McGee‘s writing on knowledge work as invisible craft.
2. This is part of my research, so your comments will be extremely helpful.

Archived version of this entry is available at http://blog.mathemagenic.com/2003/10/30.html#a816; comments are here.

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Tagged as: knowledge networker, PhD