In one of the discussions about knowledge management someone asked if we were thinking of supporting “knowledge workers as they are” or some kind of “ideal knowledge workers”. I guess it’s true that most of people now have some elements of knowledge work in their job, but most of us are too far from what could be considered an ideal case.
We are still in the process of trying to understand what knowledge work is, how do we do it and what do we need to do it better. At the same time we want to make knowledge work more effective. I would say that we are targeting at understanding and developing knowledge work practices at the same time.
See also Is knowledge work improvable? by Jim McGee and Peter Schutt on knowledge worker productivity.
Tags: action research, knowledge networker, PhDArchived version of this entry is available at http://blog.mathemagenic.com/2003/10/10.html#a790; comments are here.
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