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KMSS03: Innovation -> connecting research and practice

My (almost raw) notes on the session on Innovation.

Innovation success factors by Hank Kune

(background reading – Critical success factors for innovation in non-profit organizations, .doc)

  • Organisational structure for innovation processes
    • Treat innovation as a systemic process
    • Create space for innovation (physical, emotional, budgetary…)
    • Set ambitious goals and combine them with small steps
    • Focus on results
    • Learn from innovation process
  • Organisational culture
    • Create a climate for innovation
      • Making time for innovation, e.g.
      • Rewards and recognition
    • Foster valueing innovaton
    • Break patterns and abandon excepted truth, e.g.
      • Look for ideas that do not work, but still get implemented
      • Support nonconformists
      • Confronting solutions proposed by managers by ideas collected from schoolchildren
    • Motivate personal
  • People
    • Make people central to the innovation process
    • Communicate about innovation
    • Involve senior managers directly
  • Environment
    • Search for and make use of opportunities outside organisation
    • Be customer-oriented

“You can’t give people freedom and space without accountability”

Sources of innovation

  • Burning platform (hot problem to work on)
  • Burning passion (creative people driven by their own passion to find answers)
  • Low threshold: everyone everywhere in the organisation knows how to do work, so listen to all people (e.g. secretaries) to find new ideas

How to facilitate creativity

  • Network of facilitators, web-site with creativity techniques
  • Finding people outside of organisation
  • Artists functioning as translaters between different parties

Models of innovation and management of knowledge by Hilary Kane

See Models of Innovations and KM presentation (.pdf) and a corresponding paper How Might Models of Innovation Inform the Management of Knowledge? (.pdf).

During this talk I regretted of not reading the paper in advance. It’s worth it. And I also enjoyed much the way Hilary has presented – making links to presentations and discussions of two previous days.

Citing Kuhn: “If we don’t marry theory and practice we are not more than fact gatherers”

Interactive session on innovation by Gerald Prast

This was an interesting interactive session. First we have brainstormed do’s and don’ts of implementing innovation, then went into “what I can do to make it happen” and finished with discussion on connecting research and practice. Full brainstorming summary is on-line, but I’d like to cite the last piece:

How to marry theory and practice (“heaven and hell/hell and heaven”)

  • Use what is there
  • Teach each other
  • Avoid big words
  • Use the theory of innovation stages
  • Bridge the (artificial) divide by people who have experience in both
  • Do action research
  • Use Free discussion
  • Try to understand each others’ pressures
  • Engage people with deep knowledge of one subject and an interest in one or two others (“T-professionals”)
  • Use triads: Theoretician, practitioner, journalist/story-teller
  • Re-wire the brain using Goleman theory
  • Create common space to exchange points of view (e.g. Google answers)
  • Act as a change agent, not as a lecturer
  • Practice what you preach

Summary of the day (including parallel session on KM in SMEs) should be availiable here soon.

Archived version of this entry is available at http://blog.mathemagenic.com/2003/09/11.html#a740; comments are here.

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