Jack Vinson (bold is mine):
As part of his discussion on expert databases last week, John Chu shared a report on the topic from Outsell, Trend Alert: Connecting People to People – Expert Databases (abstract only). Outsell surveyed a number of companies with expert databases and said some things about knowledge management and setting up expert databases. It was the conclusion that was most telling:
In our opinion, the pain won’t be worth the gain if collaborative work practices aren’t already inherent within the organization.
Would be nice to see the report, but $895.00 is a bit too much. Still, the main thing is simple: technology is not likely to change the way people work.
After minute thinking I’m not so sure :) Will be back on it when time allows…
Tags: knowledge mappingArchived version of this entry is available at http://blog.mathemagenic.com/2003/08/21.html#a725; comments are here.
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