Yahoo list on knowledge work
Thanks to Denham Grey I have discovered Yahoo group kw-km · Knowledge Work & Knowledge Management with:
Instructional Strategies for Knowledge Development that lists learning strategies for four Nonaka&Takeuchi modes of knowledge creation (by Don Clark, who was one of my first discoveries of HRD resources on-line).
How do you say a person is doing a knowledge work... ???
One question that has been troubling me is how to operationalize knoweldge work... i.e.
a) How do you measure the performance of knowledge workers..?
b) Other than output from knowldge workers --- the output which may come out after years e.g. a scientist may or may not dicover anything.. but is defintitely using brains and doing knowledge work. How would you be sure that the scientist is working or doing knowledge work and not pretending .. doing such work.. day dreaming?
Please give your opinion or view points or suggest some research studies?
I would also be very thankful to you if you can send some research articles related to any aspects of knowledge workers.
This is one of the questions I have to tackle in my PhD research. So far answers in the thread are not very useful, but I hope to see more.