13:51 11/06/2004
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Mathemagenic
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Google Cooking Actually Works Now. Type in a few ingredients... [a klog apart]
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[Quotes of the Day] George Bernard Shaw: The worst sin toward our fellow creatures is not to hate them, but to be indifferent to them: that's the essense of inhumanity. More on: quote
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Great link from elearningpost: Meta-Time: ELEARNING IS NOT IMPORTANT Nothing really new for me, but this presentation is great to introduce e-learning :) More on: e-learning
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I realised that I can't wait to answer why do I blog? :) I always need a conversation for growing my ideas. This is the main reason I blog. Even if no one comments, blogging makes it a conversation: I come to the idea next day and I can discuss it with "yesterday's Lilia" :) Of course, articulation helps growing ideas as well. Another reason to blog is to make some free space in my memory: I can easily come back to it later. The Social Life of Paper says it well in describing the use of paper by air-traffic controllers: By writing on the strips, they can off-load information, keeping their minds free to attend to other matters. I also blog to keep a feeling of “coffee-table dialog” with my far-away colleagues: “You know, I’ve just read this article and was triggered with these ideas. What do you think?” These were the reasons to start blogging. Later I discovered other great things:
I post when I feel like it (often) and when I have time (not always). Sometimes I don't post things I'd like to because of confidentiality (something internal) or copyright reasons (blogging conference if presenters are not aware of me blogging). I hope that those two problems will be solved soon with conference blogging becoming usual and my work to encourage internal blogging pilot :) And finally, as "David" says: blogging is like a loving sexual relationship - you just do not realize how rich and rewarding it is until you have experienced it
More on: blog organising blog writing KM
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Ton Zijlstra starts a discussion at Knowledge Board about Conversations, blogs and related musings. He asks bloggers: So my questions to you are: Why do you have a blog? What does it bring you? How do you decide on what to blog and what not? I'm leaving those questions till the evening, but probably you would be interested to add your own views More on: KM
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This is something that worries me. I knew that my English was ok – enough for communicating the ideas, but now I’m getting frustrated. There is a couple of KM discussions I would like to participate, but I can’t because of gap between their and my level of English. When it turns to a bit more philosophical, a bit more conceptual, a bit more “scientific” discussions, I’m lost with “shades of meaning”. All my attention focuses on trying to grasp the meaning and to be sure about it, so I’m not able to join in. This is sad and stimulating for the same time. It stimulates me to improve my English, but also it pushes a lot of questions about the role of language in KM… Definitely I’ll come back to it. |
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Writing a literature review for the new version of my PhD proposal, I looked at The adult learner book for a citation. Random page brought me to the chapter titled Making things happen by releasing the energy of others, a reprint of Malcolm Knowles' earlier paper. While I look at half a year back blue outlining, it becomes clear that this is the best representation of beliefs driving my PhD ideas. Beliefs don’t fit in the formal proposal, but they are perfect here. It's about leadership, but for me this is the essence of KM: ...the highest function of leadership is releasing the energy of the people in the system and managing the process for giving that energy direction toward mutually beneficial goals. Malcolm Knowles calls it creative leadership and proposes several characteristics of creative leaders (note – every paragraph is different citation; pp.203-209). Creative leaders make a different set of assumption (essentially positive) about human nature from the assumptions (essentially negative) made by controlling leaders. More on: KM leadership middlespace
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Sébastien Paquet is faster than me in linking You have to see the production by Matt Mower with his processes versus products [in Processes and products]. Matt in You have to see the production: Lilia has pointed me at Knowledge work as craft work an article from April 2002 by Jim McGee which is most pertinent given my new focus on visibility. Seb in processes versus products (which was long waiting in my aggregator for a comment) The gradual erosion of the "product" mindset is a direct offshoot of the availability of practically unlimited many-to-many communication. A product is a nice package that you can "get" and "consume", and it definitely has its usefulness. But in many ways, processes, as things you can "live" and "take part" in, mean more to most humans. But this is not the end of story: today my Aggregator brings more about the topic from Sebastian Fiedler commenting on Jim McGee's Knowledge work as craft work (bold is mine): I would say that any type of complex knowledge construction can benefit from making the overall process visible. While Jim focuses on the context of knowledge work, I choose to look at it from a more general perspective of self-organized learning. People initiate intentional learning for all kinds of purposes. These purposes do not have to be related to "work" all the time. But reflecting on one's processes is also an important step towards improving your personal learning. The British psychologists Harri-Augstein and Thomas (1991) have put it this way: "To the extent that a person is aware of his or her constructions of experience - that is, personal meanings - he or she acquires consciousness. To the extent that a person becomes aware of his or her processes of construction and takes control of them that person acquires self-organisation in learning." Summarising this discussion from learning perspective I would say that articulated (visible) process of constructing knowledge is good for (at least) two sides:
Then I would also add organisational learning* in a sense that knowledge flows faster in a company [see The Tipping Blog]. *I have to add that I don't like the term organisational learning. For me it means the same as knowledge management. More on: e-learning KM KM&learning learning informal
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Probably it’s not something to write about in "professional" blog, but this is about learning. These couple of days I hate having internet at home – I was on-line all the evening and morning following the story of hostages in Moscow theatre. It feels really bad… I worry, I can do nothing, I feel angry, I feel sad… I knew that work pressure was good to cure many feelings, but yesterday I learnt something else. It’s not the pressure, but the opportunity to create something makes it easier. I believe in KM as a tool against terrorism – mapping terrorist networks, catching small failures before it’s too late, helping people to get together to make better things happen… It’s depressing to follow the news all the time, so I’m trying to get into work. It gives a feeling that I can make things better. More on: KM
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David Gurteen is leading on-line workshop The role of conversation in KM. Let's see if I can participate and blog at the same time :) Nice that on-line workshop has the same quality as face-to-face one for the unexpected: I met Ton Zijlstra whom I wanted to contact because I saw from his Knowledge Board profile that he is from the same city as me. Bits of ideas:
My summary
More on: KM
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Alvy Ray Smith has won two Oscars for technical achievement and was the founder of Pixar. He gave a terrific presentation on a single idea: "The simulation of human actors will not happen at any known time in any known way." |
Amy Jo Kim is now at a stealth startup called "there." "What's going on in gaming today is what you're going to see in the rest of technology in 3-5 years." |
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Many posts in my news aggregator are not deleted because I'm thinking about klognet pilot in my research group and I want to keep links to all kinds of useful ideas. This is not the full list, but a try-out to clean my aggregator :)
More on: KM
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But why real-time blog since post-session blogging enables me to reflect on what was said and write more thoughtfully? But post-session blogging means that after a full day at an intellectually intense conference like PopTech, followed by an intellectually intense dinner, followed by an intellectually intense dessert, I have to go back to my hotel room and write a @#$%!-ing blog entry. More on: KM
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Matt Mower is working out his offer on klogging services in Can you see the light? Well I've seen the light ladies and gentlemen. In the time left to me, before the great job in the sky beckons, my approach shall be: It's difficult to sell the service than nobody knows what is blog. I would tackle it as change management idea. People would like to see what it is and how it works and why it's better. So I would start with making something to show. For example, there is a community of KM kloggers. Just imagine that we are sitting in one company and someone wants to have an overview what's going on - topics, discussions, most cited references. There is no way you can do it (KMpings give only current view about who is writing what). This could be the case: get people involved, create an infrastucture, prove that it works, get your example to show... Other "small" services for the end-kloggers I thought about:
More on: KM
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Sift Tips 11: Writing great content for the web Writing effective text for the Web is more than just stringing words together and hoping for the best. Yes, you need to convey information, but if you really want to capture the interest and engagement of your users and members, the text needs to do much more. Ideally, you want your writing to: Nothing really new for me, but nice as a link for a couple of people. More on: e-learning KM
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"Phil" comes with long list of My Top Five Blue Sky Radio Wishes. My priority list is much shorter [I took some of Phil's items]:
Personally, I would love to have Radio being able to handle Cyrillic. Now I can't post for my family, friends and Russian colleagues. But the worst thing is that I can't recommend Radio to them. We are thinking about starting a klognet pilot, so I want these two as well:
More on: KM
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Sometimes I hate my news aggregator: I'm too busy to read it all and even more busy to comment. So I have a lot of "interesting bits" staying in the list for ages. But sometimes it's good. I come to an "old, uncommented post" and see it from new perspective. Like old letters found in the attic... Seb's Open Research pointers to Digital Dashboards, Dirty Dishes, Messy Desk, Workspaces and Web Logs. I found this piece there (bold is mine): Knowledge workers need to develop and maintain situational awareness. Situational awareness works on three levels. First is receiving and perceiving information. Aggregation is nice here. Second, conceiving and comprehending what the information means and how it fits together to form indicators of your present situation. The third and where I think Ray excels is projection, prefiguring, putting your comprehension to work resulting in the ability predict what’s next, for Air Traffic Controllers it may be as little as five minutes for Ray Ozzie and Dave Winer it may be five or ten years. For this reason it has been said that Ray in the form of Groove and Dave in the form of Frontier/Radio have prefigured many future software applications still unknown to us today. More on: KM
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I'll let you read and think about it for yourself before I comment. More on: KM
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Open Conversation. One little insight/technique from Malcolm Allan from last week's knowledge-café. In a conversation when someone says something with which you disagree - to keep the conversation open and creative - reply with the words:"And my map of the world is a little different - can I share it with you?" Something for me to use :) |
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I really like these “weekend morning readings” – I have time to read, to think and (more important) to write it down. The first one is about synchronicity. Today, I had two printouts to read: [1] Jim McGee’s review of Managing the Unexpected (book by Karl Weick, Kathleeb Sutcliffe and Robert Quinn) and [2] Chapter 8: Storytelling to share knowledge by Steve Denning (advance text of a forthcoming book THE SQUIRREL: The Seven Highest Value Forms of Orgninizational Storytelling).
Damn. I just found that Denning’s chapter comes with “not for quotation or citation without written permission”. Now I can’t write more about it. I just hope that providing the link is ok.
Back. I was going to write about the idea in both texts about the need to pay attention to small failures. Now you have to read [2] yourself. [1] says: Small failures (weak signals) are sought out and treated as opportunities to learn instead of anomalies to be explained away. Weick et al. write that an organisation needs to operate mindfully and suggest two objectives and five charactiristics focused on them [Note: this is my comment on Jim McGee's review of the book. Not good as a reference.]
More on: KM KM&learning
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Elliott Masie speaks about blended learning developments of last couple of years and defines three directions for the discussion:
Nice to see this discussion started. But I'm more interested to look at the learner's role in "blending": ...the learner consumes a single method, a classroom, an online, a book, and then they go and they turn it into a Blended Learning experience by their own informal actions. They talk to a peer. They go to another class. They take something online. They do a practice. They read some supporting manuals. I don't believe that even "new" instructional design methods can predict and embed into a system all learner's choices. I believe in empowering learners to make those choices. As a technology support I would like to see "personal learning management" and "personal knowledge management" tools. More on: e-learning learning informal
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Seb's Open Research in Connecting individual people is the killer app:
Wetware. Britt Blaser describes the next killer app: (1) Sometimes I want trusted expert who can do it (fast!), but in other cases I want trusted expert who will teach me how to do it myself (better for the future). (2) I would like a bit more, for example knowledge-searching engine that points me to different knowledge sources
More on: KM KM&learning
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Knowledge work as craft work also points to The Social Life of Paper (which I'm printing out) with this citation (bold is mine): But why do we pile documents instead of filing them? Because piles represent the process of active, ongoing thinking. The psychologist Alison Kidd, whose research Sellen and Harper refer to extensively, argues that "knowledge workers" use the physical space of the desktop to hold "ideas which they cannot yet categorize or even decide how they might use." The messy desk is not necessarily a sign of disorganization. It may be a sign of complexity: those who deal with many unresolved ideas simultaneously cannot sort and file the papers on their desks, because they haven't yet sorted and filed the ideas in their head. Kidd writes that many of the people she talked to use the papers on their desks as contextual cues to "recover a complex set of threads without difficulty and delay" when they come in on a Monday morning, or after their work has been interrupted by a phone call. What we see when we look at the piles on our desks is, in a sense, the contents of our brains. Now I don't feel quilty about those messy papers in my desk :))) |
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Just came across this story of Jim McGee: Knowledge work as craft work Highlights from the text (bold is mine): ...The "symbolic analysis" that Robert Reich identifies as the essence of knowledge work is designed to create the one-of-a-kind results that characterize craft products... Direct value of visibility ...One value is in the ability to backtrack to a previous version when a line of analysis fails to pan out. Moreover, that ability to backtrack can make it more likely that alternatives will be explored because the effort and risk of doing so is reduced... Indirect value of visibility ...The first will be increasing the value of knowledge work as a learning environment for other knowledge workers. As craft work, knowledge work fits more into apprenticeship learning models than in conventional training approaches. Making the work process and its intermediate products more visible will make the apprenticeship process more effective He logically finishes with linking these to blogs development :) More on: e-learning KM KM&learning
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Jim McGee continies writing about his experiences with blogs in the classroom in Part 2. Forced blogging = flogging? He reflects on "four hurdles to pass to move from willing volunteer to competent blogger":
I will be adding links here as he continues with more ideas on the each of them. But my attention was triggered by another thing as well: Figuring out how to turn reluctant MBAs into competent bloggers should provide useful insights for turning other knowledge workers into bloggers as well. While I do believe that working with willing volunteers is the preferred organizational change strategy, even early adopters will benefit from some careful handholding and guidance. It correlate with the discussion we had during our KM/learning workshop about different ways of learning: course could be the solution.
Taking Jim's example: those MBAs can get addicted to blogging and probably will take it back to the workplace. Without that "small bit" of instructors autority this is less likely to happen (here I have to comment that I fully agree that you have to convince adults before they will learn something, but in a course environment it's a bit easier than in working environment). So, I think that a course could be a really good playground for new KM instruments. Formal settings make it easier for participants to start participating in communities or using blogs (or something else KM). Given this experience in "safe" settings it's much easier to continue doing same things back to work. Summarising: Training professionals have to make sure that KM instruments are integrated in course designs.
Later:
More on: e-learning KM KM&learning
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One of my friends has commented on my not perfect English and suggested her help for improving it. She is going to start Radio blog, so I think about the following:
Implications:
More on: KM
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Business 2.0: The management secrets of the brain [via elearningpost] Your brain is the ultimate example of a complex, decentralized organization. And because we (usually) behave coherently, smoothly integrating new circumstances as they arise, the brain is also the epitome of an adaptive organization, a learning organization, a shared-vision organization -- in short, the ideal modern company. Management rules we can learn from our brains:
I would add one more parallel: <organisational> learning is about building networks. [I'll try to search for the good reference about this process in our brain]. What would be the
Later:
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Recent SynapShots with Channeling Innovation link: Channeling Innovation : By James L. Fahey; Published October 14, 2002 - "Despite its importance to business, innovation can be a confusing distraction. An effective process for managing innovation allows organizations to respond to markets while remaining focused on business objectives … Seven Steps for Channeling Innovation: More on: innovation KM
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[This is a follow-up of KM Summer School] Hard work and a lot of e-mails of last two weeks had paid off: Special Interest Group on KM Research - Quaerere was created at Knowledge Board. From Quaerere: goals and objectives «Quaerere - Research and Action on the Learning Society - constructing meaning and knowledge through interaction» |
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Syndicate Your Page. (SOURCE:"42")-Look ma, no software! Automagically produce RSS files without blogging software, cool! I don't need it now, but it's nice thing to keep :) |
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I hope to find enough time to build it. I hope it will grow into something that adds value for other people as well. I'm happy to be at the beginning of this way. |
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Motivational Quotes of the Day: Grasp the subject, the words will follow. Cato the Elder |
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Two things from "Buy my software and good luck." [Seb's Open Research]
Everybody is talking about learner centered learning. And yet (as Levy argues) e-learning is intended to promote corporate objectives. There is an inconsistency here.
To go back to Stephen Downes' observation, is there an inherent contradiction between learner-centered learning (or individual-centered KM) and corporate objectives? I'm not sure. I think it might depend on the maturity of the corporate culture, i.e. where it lies in the internal competition-collaboration spectrum. (1) Depends on e-learning type. Content-driven learning (=something usually understood as e-learning) is definetely something promoting corporate goals, it has to focus on "will pay back" areas because it costs too much. But taking e-learning in a broad sense of learning on-line [more] makes it easier: giving initiative to people themselves is cheaper. (2) I thought that this might be relevant: the distinction between formal and informal learning from Center for Workforce Development study (1998) Formal learning(3) All these takes me back to my thinking about Formal/informal interplay and Supporting informal learning. In any case I believe that only learner-relevant learning is effective enough to invest in, so companies have to find the way to build on learners' interests. More on: e-learning KM KM&learning learning informal
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gRadio in Don't always aim for the top, when the middle presents a better target. Collecting best practices from the top performers may not be the best practice, ironically. Top performers often do things in a way that make management uncomfortable, or that are not easily replicable. As I had mentioned in Of Tom Gilbert and K-logs, the performance of top performers may not be easily replicable, by them, or by others. True... One more argument of using good practice instead of best practice. With one more thought: what if those top-performers are early adopters of tomorrow's mainstream? What if they do innovative things that could bring real break-through? More on: innovation KM
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Elliott Masie in recent TechLearn TRENDS (bold is mine): 2. Learning Issues in Italy: I have just returned from a visit to Italy where I spoke at a Human Resources Conference. Key learnings from dialogues: More on: e-learning KM KM&learning
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This is scary: blog gives you publicity you probably don’t want. After your name pops up at the first page of search results you kind of expected to provide high quality content. In any case it takes courage to go public. It’s even more difficult then you have high-quality everyday reading from the blogs of others. It’s easy to start doubting and believing that you have nothing "smart" to contribute. And finally, Google returns your own blog when you search for something that interests you. It’s not funny. It’s nice at the beginning to see your name at the top. It takes a lot of courage later to continue writing. Just because you feel that you are in the "spot-light".
More on: KM learning informal
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Recently my colleague and me were searching for the term that goes beyond "knowledge worker". One suggestion was knowledge networker. I liked it as it represents the important side of knowledge work: networking with others. Today I tried Google on knowledge networker. The bad thing is that we are not the first, but the good one is that it gave only 57 suggestions. This means that there is still a lot of space to define the term. I’ll take some time to come up with good definition, but two things I know for sure:
Looks like it’s you :) More on: KM
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Kumquat's musings via Curiouser and curiouser! The metaphor describes how innovations go from ideas to implemented projects. Here's a diagram that illustrates this process: For me it refers to another question we are discussing: how a community of practice can come up with innovative ideas. This metaphor says something about number of people you need - would be interesting to related it to the size (=type) of CoP that is capable of innovating.
More on: innovation KM
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More on: KM
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Today is my birthday and I was leading the workshop focused on KM/learning connection. I've got some interesting ideas from it, but my main learning today is: NEVER CHAIR WORKSHOPS ON YOUR OWN BIRTHDAY! I'm just tired :))) |
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Sébastien Paquet summarises his thinking about blogs in research in story on Personal knowledge publishing and its uses in research. Uses of personal knowledge publishing for research: I like this story not only for the good quality content that provokes thinking and saves time of trying to explain "blogs" to my colleagues, but also for one more thing. For me, as a regular reader of Seb's Open Research it illustrates the evolution of thinking: I recognise "bits of ideas" that I've seen before, and I'm fascinated to see how they emerge into a whole. What could be better for the "researcher-to-be" than observing how someone's thought grows? More on: KM
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Thanks to Gurteen Knowledge-Log for this one: blogs are Petri dishes for knowledge Originally came from We Blog: Weblogs spread memes like no other medium. More ideas are being pushed around the network of minds connected by blogs than any other set of communications. It is like a petri dish for knowledge. More on: KM
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One day I will redesign my blog. So, far Brilliant Corners is the best example of kind of visibility and layout I want. With this background please :) To be fair: I expect to get nice present in few days (why not for my birthday?) - a domain with hosting. I'm thinking about it and I have million of questions... I want something that can expand in the future, with easy web-based editing, preferably by several editors. Easy to change design, easy to export to other applications. May be a company web-site one day (who knows :) Now I have only Radio and a lot of questions. Two main are:
I don't have to struggle with it now, but I will have to confront them from Monday on. I'm afraid of all those questions: I'm just someone how creates content and I'm not ready to dive into technology so much :( More on: KM
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Tacit knowledge provides the meaning, explicit knowledge is the carrier. Same process, different mediums, slightly different interpretations (we are not machines). [KM in a nutshell] More on: KM
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This link was open on my desktop for a couple of days, so I forgot its source. www.shouldexist.org is a nice way to collect ideas that may turn into new products or projects. Something similar can subsctitute companies' "suggestion boxes".
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How to write usability report by Bruce Tognazzini:
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e-Learning Balloons: One of our readers wrote in about their attempt to help e-Learners with some privacy during real-time sessions. Their company has made up a set of printed balloons, that say Learner At Work! They blow them up and tie them to cubicles or chairs during longer on-line sessions. They report it helps with both privacy and also publicizing the growing rate of e-Learning in their area. Of course, some learners are also inhaling a bit of the helium and changing their voice sound during on-line chats. More on: e-learning
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I'm subsribed to too many RSS feeds: I don't have time to keep up. So, I have to options: (1) to learn how to scan them without in-depth reading or commenting, or (2) unsubscribe and leave only some of them (preferably those that filter the rest :) More on: blog reading
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Small example: I was commenting in the discussion about corporate universities and thought of recommending a book (Beyond Training and Development by William J. Rothwell). While searching for it I found this summary, which is a good help not only for those without the book, but for myself as well. One page up I found this list of KM/e-learning book summaries and I'm already busy printing :). You never know what waits for you when you answer someone's question! More on: KM KM&learning Russia
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More on: Russia
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I'm back from one more week off. This time I went home, to Moscow. This was a strange feeling - one week to see my friends and family, running around and a quiet pleasure of discovering that knowledge that I gain with my current work far from home is relevant for my country. Definitely Russian KM/learning market is growing. This makes me happy: I will have something interesting to do back home in a couple of years. Another discovery is that my blogging helps to keep in touch. I was surprised to find out how many people read it (not this "professional" blog, but another one, personal ;) It will keep me motivated... |
© Copyright 2002-2007 Lilia Efimova ![]()
This weblog is my learning diary. Sometimes I write about things related to my work, but the views expressed here are personal and do not necessarily reflect the views of my employer.
Last update: 3/25/2007; 10:30:00 AM.