I’m looking for the source of a recond study that stated “a recent study of 6,300 knowledge workers showed that the average worker spent 8 hours per week finding (obtaining, reviewing, and analyzing) information – with 10% of this group spending over 20 hours or more per week.” Does any know who did this study?
I became curious as well and found that this study was done by Outsell. I didn’t find the price.
A bit more details from this study could be found in this report about knowledge technologies:
In a 2001 survey of 6300 US knowledge workers, such as IT professionals, technical writers, researchers, academics, lawyers, teachers etc. Outsell Inc Super I-Aim found that the average employee spends eight hours per week processing external information. 68% of the respondents preferred “Do-it-yourself” methods to using content provision services. Ten percent of all knowledge workers spend over twenty hours per week looking for information. Translating this into dollars and cents, this represents about $10.000 per employee per year.
As a side-effect I found this one – how European sales and marketing people use information. May be useful in the future.
Tags: knowledge mapping, knowledge networkerArchived version of this entry is available at http://blog.mathemagenic.com/2002/09/20.html#a244; comments are here.
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