KM change management

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The document starts with introducing a general change management approach which defines what change management is with respect to KM. The document then gives an overview about e.g. human factors, change management methods (23 method descriptions avaiable), process in change management, and a look on the people. A KM classification and her analysis is given. Guidelines and tutorials round up this document.

Archived version of this entry is available at http://blog.mathemagenic.com/2002/09/19.html#a243; comments are here.

• Safe-fail probes and diffusion of innovations
• The greatest risk is in hanging onto what seems safe
• Note to myself: think in terms of innovation acceptance stages for every new project

Tagged as: change