KMSS02: Day 2 afternoon
In the afternoon we divided into several groups with objective to think about creating a community based on our common (KM) interests. It turned out to be funny exercise: people wanted to discuss interest, but not creating a community around it. For me it's related to the discussion about natural development of a community that you can't reinforce - it grows or not.
We did a kind of voting to select topic for interest groups, so the selection is a good representation of "hot topics" between KMSS participants.
Interest groups (with some comments or ideas)
- Methodologies for KM practice group discussed need for a framework for KM implementation and guidelines: when to do what and why it should work. Personally I'd like to add HRD/training/learning methods to the spectrum of KM tools
- I was surprised how many people joined cross-cultural issues in KM group. Next to other things this group suggested to look in three directions regarding the problem
- case-studies in companies
- interactive translations
- assimilation vs. customisation
- Communities of practice raised a heated discussion
- Definition of community is not clear. Group suggested several characteristics: shared understanding, social capital, similar values, system of activity, two or more people.
- How far (if) management interventions can support natural developments of a community? Are those interventions responsible for a death of the community?
- If community is capable of innovating?
- KM in engineering
- What engineers want: knowledge is organised and visible (at this point I've got some ideas about knowledge-logs in engineering :)
- Why: keep knowledge in company/department, faster learning curve
- Context sensitiveness was my group. We went for a bit philosophical discussion about the importance of context and tacit, but then turned to more practical things: ways to share context and tacit knowledge. We didn't have many answers, but more questions:
- What is context?
- What kind of value shared context adds?
- How to support sharing context? What technology can do and what not? What motivation and skills people need? What kind of environment?