Follow-up for You cannot make people smarter:
Not every organisation believes that, e.g. the amount of money spent each year on training that doesn’t work.
I was curious to browse links a bit. Nanette Miner says about three reasons:
- The training is created by individuals with limited experience and background in the field of training and development.
- The training is created by subject matter experts.
- The training is designed without clearly thought-out objectives.
I guess, there are more reasons, but I’d like to focus on one of them: why subject matter experts are not good in creating training (formatting is mine).
The misguided logic of the Paulette Principle is this: If you are good at what you do, you must be able to teach others to do it. Training designed by subject matter experts spells disaster in one of two ways:
(1) Basic information is left out because the subject matter expert does not recognize what basic means anymore, or
(2) the subject matter expert is so hot on their topic that every possible nuance of the topic is included in the training.
It illustrates my idea about differences between teaching and knowledge sharing. Even if someone wants to share knowledge, it’s not necessary that he can help others to learn.